- €609,15 including DDV
We deliver in 3-28 days
We accept returns in 14 days
Delivery is only possible for completed orders-confirmed and paid. We deliver the goods or services within the agreed time period, 3-28 days.
Delivery is performed in cooperation with GLS, Post of Slovenia or Interevropa, but we reserve the right to choose another delivery service without prior notice.
In the event that you may have ordered goods that can not be dispatched for the unforeseen reasons within the specified deadline, we will notify you of the new delivery time via the contact information provided.
During holidays, holidays and weekends, the delivery time may be extended accordingly during the free-fall days.
In the process of selecting the delivery method, you can specify that you will take the shipment personally at the company headquarters. When ordered goods are ready to be picked up, we will notify you by e-mail or phone. After receiving the message, let us know the intended date and time of the takeover. Unannounced arrival and takeover is not possible. Goods must be paid in advance (electronic banks, with a payment or credit card or with a payment slip). it shall be deemed that the goods were paid on the day the payment was received on the account of Genlog doo, except in case of card payment.
The acceptance is carried out on the basis of an identification document and is possible exclusively by the person whose data (name and surname) were indicated on the order.
Stowage delivery and preparation of the shipment are shown on each order or offer and are included in the final value. Delivery abroad is charged at the valid price list of the selected carrier after the previous shipment
.Payment terms and procedures are part of the general terms and conditions.
During the purchase in the online store www.navtikaceneje.si, the buyer can withdraw from the purchase of a particular product within fifteen days after receiving the product without the need to state the reason for his decision and inform us. If the consumer has already received the goods and withdraws from the contract, they are returned or handed over to the company without delay, or at the latest within 14 days. The consumer shall be deemed to return the goods in good time if he sends it before the expiry of the 14 days for the refund. At the end of this period, however, the right to withdraw from the contract shall cease. The returned product must be unused, in the original sealed packaging, undamaged, otherwise the refund is not considered valid.
You can apply for a refund on the website www.navtikaceneje.si or inform us in writing before e-mail or by e-mail. let us know by telephone the intention to reach an agreement on the best solution. Genlog d.o.o. keep the refund of payments received until the return of the returned goods. Genlog d.o.o. is obliged to return the purchase price together with the delivery costs within 14 days. The consumer covers the cost of returning goods. Items purchased on special actions such as "empty stocks, shares" are not taken for refund, except for warranty reasons. The consumer is responsible for reducing the value of the goods if the reduction is a consequence of the behavior that is not strictly necessary to determine the nature, characteristics and operation of the goods.
Woven fabrics and goods cut at customer's request can not be returned. Before returning the covers and tarpaulins, they must be cleaned in a dry cleaner. Refunds of damaged, dirty hatches and tarpaulins or cleaned using other cleaners are not processed.
ORDER OF PRODUCTS NOT LOCATED ON THE WEB SITE
By special agreement, the buyer may order products that are not in regular supply and are not published on the website, but can be delivered, the consumer can not withdraw from the order in accordance with the ZVPot clause.
PAYMENT OF REFUND
- You can send a purchased product that does not respond to you with the invoice and all related documentation at the address: Genlog doo, Ulica 9. septembra 45, 5290 šempeter. The cost of the refund is borne by the consumer.
- the product must be properly prepared for transport;
- at the expense of the purchased products, you personally contact the company's head office and return the returned goods together with all the relevant documents and the account;
You can replace the product with another product, in case you wish to refund the refund, we will only return it via a personal bank account (TRR should inform you in the return process). We do not pay cash!
Genlog d.o.o. is obligated to return the money to the consumer for the undamaged and unused product in the original quantity and packaged in the original packaging with the accompanying instructions, all belonging elements. In the case that all of the assembled parts were not delivered, the refund is retained until the fulfillment of the consumer's obligations.
The withdrawal from the contract is not possible for contracts / orders which are the subject of the purchase of resins, gel coats, chemical substances when the packaging has already been opened or made in colors at the customer's request, with mechanical or electrical assemblies and tools that you have already used or I was removed from the warranty label. security seal.