Delivery

DELIVERY
Delivery is only possible for completed orders, then confirmed and paid. The bidder will deliver the goods or services within the agreed time period, to 3-28 days.
Delivery is performed in cooperation with GLS, Post of Slovenia or Interevropo, but we reserve the right to choose another delivery service without prior notice.
In the event that you may have ordered goods that can not be dispatched for the unforeseen reasons within the specified deadline, we will notify you of the new delivery time via the contact information provided.
During holidays, holidays and weekends, the delivery time may be extended accordingly during the free-fall days.
In the process of selecting the delivery method, you can specify that you will take the shipment personally at the company headquarters. When ordered goods are ready to be picked up, we will notify you by e-mail or phone. After receiving the message, let us know the intended date and time of the takeover. Unannounced arrival and takeover is not possible. Goods must be paid in advance (electronic banks, with a payment or credit card or with a payment slip). it shall be deemed that the goods were paid on the day the payment was received on the account of Genlog doo, except in case of card payment.
The acceptance is carried out on the basis of an identification document and is possible exclusively by the person whose data (name and surname) were indicated on the order.

DELIVERY COSTS
Stowage delivery and preparation of the shipment are shown on each order or offer and are included in the final value. Delivery abroad is charged at the valid price list of the selected carrier after the previous shipment

REFUND OF DAMAGED SHIPPING
In the event that the delivery item is physically damaged, there is a lack of content or shows signs of opening, the buyer must initiate the complaint procedure with the delivery service - Interevropi oz. Post of Slovenia. We recommend that you immediately inform us about the damaged shipment by phone 05-3932456 or by email navtikaceneje@siol.net.
Take the shipment to the nearest delivery service unit in the same condition as you received it without opening anything, adding or removing it, and filling in a complaint for compensation of damages there.

All the terms are  published in our General Terms